General Terms and Conditions of based in Poeldijk at the following address: Van Ruyvenlaan 17.

1. General

1.1 These terms and conditions apply to all offers of The conditions are accessible to everyone and included on the website On request we will send you a written copy.

1.2 With the order, you agree to the terms of delivery and payment. reserves the right to change the terms of delivery and / or payment after the deadline.

1.3 Unless otherwise agreed in writing, does not recognize the general or special terms or conditions of third parties.

1.4 guarantees that the delivered product complies with the contract and meets the specifications stated in the offer.

2. Delivery

2.1 The delivery takes place while stocks last.

2.2 Under the Distance Selling Regulations, will execute orders at least within 4 days. If this is not possible (because the order is out of stock or unavailable), or there is a delay for other reasons or an order can not or only partially be executed, the consumer will receive the order within 1 week of placing the order. Order message and in this case, he has the right to cancel the order without cost and notice of default.

2.3 The delivery obligation of is, subject to a contrary proof, fulfilled as soon as the goods delivered by were once offered to the buyer. For home delivery, the forwarder's report, including the refusal of acceptance, serves as complete proof of the offer to deliver.

2.4 All periods mentioned on the website are indicative. Therefore, no rights can be derived from the abovementioned deadlines.

3. Prices

3.1 Prices do not increase within the duration of the offer, unless legal measures require it or the manufacturer carries out interim price increases.

3.2 All prices on the website are subject to printing and typing errors. No liability is accepted for the consequences of printing and typographical errors.

3.3 All prices on the website are in Euro and include 9% or 21% VAT.

4. Period of observation / Right of withdrawal

4.1 In the event of a purchase by the consumer under the Distance Selling Act (Article 7: 5 of the Dutch Civil Code), the buyer has the right to return (partially) the delivered goods within a period of 14 days without giving reasons. This period begins with the delivery of the ordered goods. If the customer has not returned the delivered goods to after this deadline, the purchase is a fact. Before the return, the customer is obliged to notify in writing within 14 days after delivery. The customer must prove that the delivered goods were returned on time, eg. B. by proof of postal delivery. The goods must be returned in their original packaging (including accessories and accompanying documentation) and in mint condition. If the goods have been used, encumbered or damaged by the customer in any way, the right to dissolve within the meaning of this paragraph expires. will ensure that the buyer receives the full purchase price, including the calculated shipping costs, within 5 working days of receipt of the returned item, subject to the provisions of the previous sentence. The return of the delivered goods takes place exclusively on account and danger of the buyer.

5. Data Management

5.1 If you place an order with, your data will be included in the customer base of adheres to the Data Protection Act and does not share your data with third parties.

5.2 respects the privacy of the users of the website and ensures the confidentiality of your personal information.

5.3 In some cases, uses a mailing list. Each mailing contains instructions on how to get out of this list.

6. Warranty and Conformity

6.1 The entrepreneur guarantees that the products and / or services comply with the contract, the specifications specified in the offer, the reasonable reliability and / or usability requirements and legal requirements applicable at the time of conclusion of the contract and / or official regulations.

6.2 Any provision offered as a guarantee by the trader, manufacturer or importer shall not affect the rights and claims that the consumer can assert against the trader in respect of a failure to perform the trader's duties / or the distance agreement.

6.3 The buyer is obliged to check the delivered goods immediately upon receipt. If it turns out that the delivered item is wrong, inadequate or incomplete, the customer (before returning to must immediately report these defects in writing using the contact form on the website at defective goods must and can be reported to at the latest 14 days after delivery in writing. The goods must be returned in the original packaging (including accessories and related documentation) and in mint condition. After detection of a defect, after discovery of a defect caused damage, after encumbering and / or resale after discovery of a defect, this right of reprimand and return completely eliminated.

6.4 If justified complaints of the customer are found by, will choose to replace the delivered goods free of charge or to make a written agreement with the customer about the compensation, provided that the liability of and provided the amount of the compensation is always limited to the maximum amount invoiced for the goods concerned or (at the option of the maximum amount covered by the liability insurance provided by in the case in question. Liability of for other damages is excluded, including additional damages in any form, compensation for indirect or consequential damages or damages due to loss of profit.

6.5 is not liable for damages caused by intent or equivalent recklessness of non-executive employees.

6.6 This guarantee does not apply if: A) and as long as the customer defaults on; B) The Buyer has had the delivered goods repaired and / or modified by himself or repaired or modified by third parties. C) the delivered goods were subjected to exceptional circumstances or were otherwise negligent or treated contrary to the instructions of and / or the instructions on the packaging; D) the deficiencies are wholly or partly due to regulations that the government has or will set in relation to the nature or quality of the materials used;

7. Offers

7.1 Offers are non-binding, unless otherwise stated in the offer.

7.2 Upon acceptance of a non-binding offer by the Buyer, reserves the right to withdraw from or to deviate from the offer within a period of 3 working days from receipt of such acceptance.

7.3 Verbal commitments bind only after express written confirmation.

7.4 Offers by are not automatically valid for repeat orders.

7.5 can not be held to its offer if the customer should have understood that the offer or any part thereof contained a manifest error or error.

7.6 Additions, changes and / or ancillary agreements require the written agreement to be effective.

7.7 Offers are as long as stocks last, unless otherwise stated.

8. Agreement

8.1 An agreement is reached between and a customer after an order has been checked for feasibility by

8.2 reserves the right not to accept orders or orders without stating reasons or only on the condition that the dispatch takes place upon delivery or after advance payment.

9. Pictures and technical data

9.1 All pictures; Photos, drawings, etc .; Information on weights, measurements, colors, images of labels, etc. on the website of ( are only approximate, indicative and can not cause any compensation or termination of the contract.

 10. Force majeure

10.1 is not liable if and insofar as its obligations can not be fulfilled due to force majeure.

10.2 Force majeure is a strange cause and circumstance that should not be reasonable. Delays or non-performance by our suppliers, disruption of the Internet, disruption of electricity, disruption of e-mail traffic and disruption or alteration of technology supplied by third parties, transportation difficulties, strikes, regulatory action, delays in delivery, negligence of suppliers and / or manufacturers von as well as vicarious agents, illness of the personnel, lack of aids or means of transport are expressly considered as force majeure.

10.3 In the event of force majeure, reserves the right to suspend its obligations and is also entitled to dissolve the contract in whole or in part or to demand that the content of the contract be changed in such a way that it remains possible. In no case is obliged to pay a fine or compensation.

10.4 If has partially fulfilled its obligations in the event of force majeure or can fulfill its obligations only partially, then is entitled to separately invoice the part already delivered or to be delivered and the customer is obliged to do so Bill to pay as it was a separate contract. However, this does not apply if the already delivered or deliverable part has no independent value.

11. Liability

11.1 is not liable for damage to vehicles or other objects caused by improper use of the products. is also not liable for damage to live animals using the product. Before using, read the instructions and / or visit our website or contact us in case of doubt by calling 0616269800 or by e-mail at

11.2 All honeycomb flooring items offered by are at your own risk. Before using, read the instructions and / or visit our website or contact us by phone at 0616269800 or by e-mail at Claims or claims for advice can not be asserted.

12. Retention of title

12.1 The ownership of all goods sold and delivered to the customer by remains with, as long as the customer has not paid the claims of from the contract or previous or subsequent similar contracts, as long as the customer does not The services to be provided under these or similar agreements have not yet been paid, and as long as the customer has not yet paid's claims for a failure to fulfill these obligations, including claims relating to fines, interest and costs, a and others within the meaning of Section 3:92 of the Dutch Civil Code.

12.2 The goods delivered under retention of title by may only be resold in the normal course of business and never be used as means of payment.

12.3 The buyer is not entitled to pledge or otherwise charge the reserved goods.

12.4 The customer already gives or a third party to be ordered by the unconditional and irrevocable permission to enter all places in which his real estate is located and in all cases in which wishes to exercise his property rights to take over these matters there.

12.5 If third parties take possession of the goods delivered under retention of title or if they want to assert or assert their rights, the customer is obliged to inform as soon as reasonably possible.

12.6 The buyer is obligated to insure and insure the goods delivered under retention of title against fire, explosion and water damage as well as against theft and to make the policy of this insurance available for inspection on upon first request.

13. Applicable law / court of competent jurisdiction

13.1 All agreements are governed by Dutch law.

13.2 Disputes arising from an agreement between and the Buyer, which can not be settled by mutual agreement, shall be submitted to the competent court of the District Court of The Hague, unless prefers the difference to the competent court from the place of residence of the Buyer and with the exception of disputes that fall within the jurisdiction of the district court.

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